Field Notes · updated weekly

What we're finding out in the field.

Short, honest write-ups from inside our client engagements — what's working with AI right now, what isn't, and what a small South Florida business can actually do with both. No thought leadership. No hype.

20 posts
Written by Kevin and the team · Tampa, FL
For operators, not marketers.
Case Study· Sep 22, 2026

AI Agents Just Replaced the Approval Chain

Multi-agent AI systems are now making autonomous decisions in supply chains—eliminating bottlenecks that once required human approval. Lenovo saw 3x speed improvements. Here's what it means for your operations.

5 min read readRead
AI Strategy· Sep 18, 2026

Why 89% of Enterprise AI Projects Fail (And What the 11% Do Differently)

Deloitte research shows 89% of enterprise AI pilots never reach production. Here's what separates Southwest Airlines' 7x ROI from expensive failures.

6 min read readRead
Industry News· Sep 15, 2026

Your CRM Just Got Smarter — And You Don't Need Another Vendor

Salesforce and Nvidia released Koa, an enterprise AI model built directly into Salesforce. For the first time, SMBs can access reasoning-grade AI without buying separate tools, paying cloud AI fees, or worrying about data security.

6 min read readRead
AI Strategy· Sep 11, 2026

AI Just Went From Assistant to Employee — What OpenAI's Agents API Means for Your Business

OpenAI's Agents API turns AI from a question-answering tool into an autonomous employee. Here's what SMBs can actually automate now and the ROI you should expect.

5 min read readRead
ROI & Strategy· Sep 4, 2026

The Build-vs-Buy Revolution: How AI Is Rewriting Software Economics

McKinsey's latest research shows 32% of organizations are ditching expensive software subscriptions to build custom tools with AI. Even small companies can now compete—here's why that matters for your bottom line.

5 min read readRead
Industry News· Aug 31, 2026

ChatGPT Ads Just Hit $1 Billion—Should Your South Florida Business Test It?

OpenAI's ChatGPT Ads platform hit $1 billion in annualized revenue. Here's what this means for South Florida SMBs currently spending on Google and Meta, and whether you should allocate budget to test it.

6 min read readRead
AI Strategy· Aug 27, 2026

If Meta Can't Replace Its Workforce With AI, Here's What Your Business Should Do Instead

Meta spent $130 billion on AI and planned to cut teams by 60%—but the plan collapsed when automation gains didn't materialize. Here's the lesson for South Florida businesses.

6 min read readRead
ROI & Strategy· Aug 21, 2026

Stop Agonizing Over Which AI Model to Use — Stripe's $8B Bet Says Use Them All

Stripe just spent $8 billion acquiring OpenRouter, signaling a seismic shift in how enterprises handle AI. The lesson for South Florida businesses: stop optimizing for the 'best' model—optimize for smart infrastructure that routes across them.

5 min read readRead
AI Strategy· Aug 18, 2026

Your Spreadsheet Is Now an App — How Google Sheets Canvas Changes the Game

Google's new Sheets Canvas powered by Gemini 3.7 Flash lets SMBs turn spreadsheets into interactive dashboards and mini-apps—no coding required. Here's what it means for your business.

5 min read readRead
Case Study· Aug 4, 2026

Formula 1's 40-Minute Data Breakthrough — What It Means for Your Backlog

Formula 1 cleared an 18-month data integration backlog using agentic AI on Amazon Bedrock. From 6-8 weeks per source to 40 minutes. Here's what the same approach could do for your business.

7 min read readRead
ROI & Strategy· Jul 3, 2026

AI Agents Just Got Cheaper — What South Florida Businesses Can Actually Do Now

Anthropic's Claude Sonnet 5 cuts agent costs by 33% while Meta admits progress is slower than expected. Here's what's real, what's still vaporware, and what your business can do today.

6 min read readRead
Industry News· Jun 19, 2026

A Miami Startup Just Cut AI Costs By 325× — Here's What That Means

Subquadratic's sparse attention breakthrough solves a decade-old AI efficiency problem. For businesses running long-context AI workloads, this could mean a radical drop in operating costs.

5 min read readRead
Industry News· Jun 4, 2026

South Florida AI Joins Anthropic's Claude Partner Network

We've joined Anthropic's Claude Partner Network — the program for firms that help companies put Claude to work. Here's what that means for South Florida business owners.

5 min read readRead
ROI & Strategy· May 12, 2026

The $100 Billion AI Opportunity Most Businesses Are Sleeping On

Bain estimates 90% of the agentic AI SaaS market is untapped. Early movers—especially SMBs—have a narrow window to automate cross-system workflows before the competition catches up. The time to act is now.

6 min read readRead
AI Strategy· May 5, 2026

Before You Deploy AI Agents: The Governance Gap Every Business Needs to Close

97% of businesses are exploring AI agents, but only 36% have governance in place. Here's what South Florida business owners need to know before deployment.

6 min read readRead
Industry News· Apr 28, 2026

Your AI Agent Just Read a Booby-Trapped Web Page — Here's Why That Matters

Google discovered real attacks hijacking AI agents via hidden instructions embedded in web pages. If your business uses AI to research competitors, analyze job candidates, or process documents, this is your security wake-up call.

5 min read readRead
AI Strategy· Apr 27, 2026

From Chatbot to Coworker: What OpenAI's Workspace Agents Mean for Your Business

OpenAI's Workspace Agents move AI beyond chat—they now integrate with your email, docs, and business tools to handle real workflows automatically. Here's what it means for South Florida businesses.

5 min read readRead
AI Strategy· Apr 10, 2026

5 Signs Your South Florida Business Is Ready for AI

Not every business needs AI right now. Here's how to tell if your operations are mature enough to benefit from automation — and where to start if they are.

5 min read readRead
AI Tools· Apr 10, 2026

OpenAI's New $100/Month ChatGPT Plan: Is It Worth It for Your Business?

OpenAI just launched a $100/month ChatGPT Pro tier between its $20 and $200 plans. Here's what it actually includes, who it's for, and whether your business should care.

5 min read readRead